Due to COVID-19, there may be temporary delays in processing orders, returns, and customer service requests.
Orders to Canada may experience delays at this time. Read more.

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Due to COVID-19, there may be temporary delays in processing orders, returns, and customer service requests.
We appreciate your support and encourage everyone to stay safe.

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Coal Headwear Shipping Info

We offer multiple shipping options to fit your needs. Although we cannot guarantee shipping times, we will do our best to get your items out as quickly as possible.

Due to international carrier issues related to COVID-19, shipping to Canada is currently majorly delayed. Please be aware when placing a ground order to Canada that it could take up to 30-45 days or longer to receive them. 

You can always contact us with any questions or concerns. For most immediate help (cancels, updates, rush orders) please call us at 206-632-1601.

Shipping Options

Standard Ground (U.S. Only): Free for orders over $49, $5 for orders under $49 (generally ships in 5-7 business days)

3-Day Shipping (U.S. Only): $10 flat rate

2-Day Shipping (U.S. Only): $15 flat rate

International (Canada) Ground: $10 on all orders. Orders generally ship USPS Ground and then transfer to Canada Post.

International (Canada) Express: $25 on all orders. Orders generally ship DHL, duties and taxes are not included.

Note - We cannot ship to Canadian P.O. Boxes. Express shipping and delivery estimates are not offered to non-contiguous U.S. states: Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, American Samoa.

Delivery is not guaranteed and is subject to delays by carriers, inclement weather, and U.S. holidays. Carriers may vary depending on shipping type and destination.

Order Processing

Orders placed by 1pm PST will be shipped out the same day.

Orders placed after 1pm PST will be shipped out the next business day.

Orders placed after 1pm PST on Fridays will be shipped by Monday the following week (exception is during Holiday Shipping times). 

Delivery

Please make sure during checkout you are shipping your items to a secure location. Tracking is sent by email once your package is out for delivery. We are not liable for lost or stolen packages.  

Canada Shipping

Coal ships internationally to Canada, total checkout price including shipping and taxes are in USD. Duties and taxes are not included in our shipping charges. Please include your phone number to ensure delivery.

 

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