Shipping & Delivery
We offer multiple shipping options to fit your needs. Although we cannot guarantee shipping times, we will do our best to get your items out as quickly as possible.
Due to international carrier issues related to COVID-19, shipping to Canada is currently majorly delayed. Please be aware when placing an order to Canada that it could take up to 30-45 days or longer to receive them.
You can always contact us with any questions or concerns. For most immediate help (cancels, updates, rush orders) please call us at 206-632-1601.
Standard Ground (U.S. Only): Free for orders over $49, $5 for orders under $49 (generally ships in 5-7 business days)
3-Day Shipping (U.S. Only): $10 flat rate
2-Day Shipping (U.S. Only): $15 flat rate
International (Canada): $10 on all orders. Orders generally ship USPS Ground and then transfer to Canada Post.
Note - We cannot ship to Canadian P.O. Boxes. Express shipping and delivery estimates are not offered to non-contiguous U.S. states: Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, American Samoa.
Delivery is not guaranteed and is subject to delays by carriers, inclement weather, and U.S. holidays. Carriers may vary depending on shipping type and destination.
Orders placed by 1pm PST will be shipped out the same day.
Orders placed after 1pm PST will be shipped out the next business day.
Orders placed after 1pm PST on Fridays will be shipped by Monday the following week (exception is during Holiday Shipping times).
Please make sure during checkout you are shipping your items to a secure location. Tracking is sent by email once your package is out for delivery. We are not liable for lost or stolen packages.
Coal ships internationally to Canada, total checkout price including shipping and taxes are in USD. Please include your phone number to ensure delivery.
Visit our Stockists page to find a dealer near you.